If You Believe Your Visa Debit Card is Lost or Stolen

Suspend Your Card Immediately

You may temporarily SUSPEND your Visa debit card until you are ready to report it as lost or stolen. If you determine that your card is NOT lost or stolen, you may OPEN the Card again and resume use by following the same instructions, and selecting "Open." Suspending your card immediately prevents any transaction from processing unless the transaction is already authorized. 

 

  • Log in to HomeBanking
  • Click on the Card Controls icon
  • Select Debit Card Controls
  • Click Suspend
  • If your card is lost or stolen, Call the Credit Union to report your card (310) 618-9111. Select Option 6 after business hours. 
  • If your lost or stolen card is a Mastercard Business Debit Card, please call the Credit Union 

 

To report a lost or stolen Mastercard or Scorecard credit card, please

  • call 1 (800) 543-5073

 

If Your ATM Card Has Been Lost or Stolen

  • Call the Credit Union (310) 618-9111
  • After Hours call 1 (800) 754-4128

If you are outside the (310) area code, please call (866) 618-9111.