Current Systems Status

This page displays most current status of various TCCU online and electronic systems. If there is a service disruption, you can check here for an estimated time when service should resume if available. Should there be a disruption of service at the credit union, here you will find information and instructions.

Please send us a secure email to report any error not listed here.

Below is a list of current systems and working status.

HomeBanking and Mobile Banking

NEW: HomeBanking Maintenance Scheduled

Possible intermittent access to HomeBanking
Please be advised that INTECH will be performing a Special Preventative Maintenance Window on Saturday February 16, 2019 starting at 10:30 pm CST ending at 1 pm CST.

Additionally, between 7:00-9:00am CST Sunday February 17th, there will be a 1-hr period between those hours that Credit Unions member may experience an interruption of service.


RESOLVED 5/26/17 - Some members are not receiving their Authorization Codes by email. Please select the Text option when authorizing your device for HomeBanking. No ETA on resolution yet.


RESOLVED 5/12/17 (4:15 pm)- HomeBanking and Mobile Banking are temporarily unavailable. IT is working to resolve the issue.

RESOLVED 12/08/16
- HomeBanking and Mobile Banking are currently experiencing intermittent technical problems. IT is working to resolve the issues as soon a possible.  

RESOLVED 9/23/16 - Intuit products such as Quicken and Mint are now connecting normally in HomeBanking. 

NEW 2/29/16 - New server address is not updated at Intuit for those using Quicken. We are currently working to resolve this issue. No ETA on resolution. 

***You may import your transactions into quicken. Here are the steps: 1) export your transactions from HomeBanking into an Excel file. 2) Save as CSV. Comma delimited. Save it anywhere you like. I prefer the desktop to make it easy to find.  3) From your Quicken account, click import, then browse. Find the file you saved as CSV then follow the prompts.


Mastercard EZCard Info

NEW! 08/24/15  - Mastercard EZCard Info (Online Account Management Access)  has been updated with new features, easier navigation and a fresh new look! Click "Mastercard"  on the HomeBanking Login feature on the Home page! Sign in or enroll! 

3/25/14 - Functioning Normally

BillPay PLUS

RESOLVED NEW 7/16/13 - Some users are reporting intermittent downtime.  Users may experience different screen messages all indicative of a website connectivity issue.  Users can try closing the browser, clearing cache, and then logging in again to see if the connection is restored.

(UPDATED see above) 6/21/13 - The bill pay website will be down for maintenance between 11:00 PM EST on Friday, July 12th through 7:30 AM EST on Monday, July 15th. If you still experience bill pay website issues after this time frame, please call the phone number listed for bill pay related questions.

So Cal Edison - eBill is  SUSPENDED. So Cal Edison requires an Access code which is available in image format.  That is currently not supported by our system, however a resolution in process. No ETA (6/05/13)

BillPay PLUS - Please obtain and record your payment confirmation numbers.

RESOLVED 6/10 (6/10/13) - BillPay PLUS - Currently, Scheduled Payments are not displaying in the calendar section. Technicians are working to resolve the problem. If you wish to verify your payments, please call BillPay PLUS Support at 855-545-6231.

Completed (6/10/13) We are in testing mode to deliver you a new Guaranteed Payment model of your online Bill Pay system. Soon, you will be able to schedule next-day payments. Payments will be deducted from your account on the same day the payment is made for electronic payments.  You are not required to do anything. When testing is complete, your Bill Pay will convert to the upgraded program seamlessly. Scheduled payments will continue to process normally. From conversion day forward,  you will be able to schedule next-day payments  to your payees that accept electronic payments. We will inform you when the transition will take place.

Money Desktop

RESOLVED NEW - 6/24/13 - New Version for MD is updating. Access will be limited for 72 hours. 
Preferred Browsers - Internet Explorer 9 and Google Chrome


03/25/16 - Tele Teller will be unavailable between Noon and 9 p.m. Friday, March 25th for relocation.
- Functioning normally


6/26/13 - All functioning normally


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